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We welcome your inquiries. Call us or send us a message, and we'll respond as soon as possible.
Talk to Baimann
Questions about our technologies, products or a partnership? Reach us directly or use the form.
Phone+49 2234 2195 920 Emailinfo@baimann.comBaimann GmbH, Germany
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Found a fake? Help us stop it.
Any product without a verified LOT number is a counterfeit, no matter which company sells it. Your report helps us take action against the seller and protect other customers.
Stop using it
Don't use or apply the product. Keep it and its packaging.
Check the LOT number
Verify it on baimann.com/verify. Check for typos like 0 and O.
Take photos
Photograph the label with the LOT number, the packaging and your receipt.
Send the report
Fill in the form below. We review every report and contact you.
What to include
- The LOT number on the label, or "none"
- Where you bought it: shop, marketplace or website
- Purchase date and price
- Photos of the label, packaging and receipt
Health concern? If the product harmed a person or animal, contact a doctor or veterinarian first. You can also inform your local consumer protection authority.
Your report is confidential. We only use your details to investigate this case.